To create a fix firmware you need to send the data of your printer:
1. Exact printer model
2. Firmware version
3. Machine Serial Number
4. CRUM Number (Toner chip)
To check printer reports (in order not to make a mistake in the data) we recommend use the free program Printer Reports by ORPYS
It has the ability to save reports, you can send this report to us
Instruction (Manual) for program firmware
1. Connect printer to computer and turn ON
- Wait until it is ready and Windows finish find drivers
2. Extract the archive and run download_1.bat or drag and drop file FIX_NU_XXXXXXXXXXXXXXX_M3015_V3.00.02.xx.hd on usbprns2.exe
- Wait for the printer to done programming (1-2 minutes) and then it will reboot itself.
5. Done, the firmware is finished.
Instruction (Manual) for program original firmware
1. Enter printer into Download Mode
2. Download and extract the archive with original firmware
3. Drag and drop file M3015_V3.00.02.xx.hd on usbprns2.exe
Original firmware You can download in this Page
Enter Download Mode [forced mode]
-With the printer turned off, press and hold the [Stop] button then [Power],
-after a few seconds release both buttons [Stop] and [Power]
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